Privacy policy

Effective date: July 20, 2026

This Privacy Policy explains how KPOP180, trading as KPOP180 (“KPOP180,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

Our store is hosted by Shopify. Depending on how you interact with the store and where you live, Shopify may also process your personal information under its own privacy terms. You can learn more in the Shopify Consumer Privacy Policy.

1. Who Is Responsible for Your Information

The business responsible for the personal information described in this policy is:

KPOP180
Online store: https://kpop180.myshopify.com
support@180.la

2. Personal Information We Collect

Depending on how you use our services, we may collect:

Contact information: name, email address, telephone number, billing address, and shipping address.
Order information: products purchased, order value, discounts, returns, refunds, delivery status, and customer service history.
Payment and transaction information: payment status, method type, billing details, and transaction identifiers. Full payment card details are generally processed by Shopify or our payment providers rather than stored by us.
Account information: login details, saved preferences, and account activity if you create an account.
Device and usage information: IP address, browser, device type, operating system, pages viewed, referring URLs, interactions, cookie identifiers, and approximate location derived from technical information.
Marketing information: newsletter choices, campaign interactions, and advertising preferences.
Communications: messages, reviews, photos, survey responses, and other information you choose to send us.

3. How We Collect Information

We collect information directly from you, automatically through cookies and similar technologies, and from service providers that help operate the store. These providers may include Shopify, payment processors, fraud-prevention services, analytics and advertising partners, fulfillment partners, and carriers.

4. How We Use Personal Information

We may use personal information to:

provide products and services, process payments, fulfill orders, arrange delivery, and manage returns;
communicate about orders, accounts, product questions, support requests, and policy updates;
create and manage customer accounts;
personalize the store and improve products, website performance, and customer experience;
send marketing communications when permitted and measure campaign performance;
show or measure advertising, subject to applicable consent and opt-out requirements;
detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;
comply with legal, tax, accounting, payment, and regulatory obligations; and
establish, exercise, or defend legal claims.

5. Legal Bases

Where applicable law requires a legal basis, we process personal information as necessary to perform a contract with you, comply with legal obligations, pursue legitimate business interests that do not override your rights, or based on your consent. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.

6. Cookies and Similar Technologies

We and our service providers, including Shopify, may use cookies, pixels, local storage, and similar technologies to operate checkout and account features, remember preferences, understand site use, prevent fraud, and—where permitted—personalize content or advertising.

Your choices depend on your location and our current Shopify Customer Privacy settings. Where available, use our cookie banner or “Your Privacy Choices” link to manage eligible preferences. Browser controls can also block or delete cookies, but some store features may stop working correctly.

7. How We Disclose Personal Information

We may disclose personal information to:

Shopify, which hosts and supports our ecommerce store;
payment providers to authorize and process transactions;
fulfillment partners and carriers to prepare, ship, and deliver orders;
technology providers supporting hosting, customer service, email, security, analytics, and advertising;
professional advisers, such as accountants, insurers, auditors, and legal advisers;
authorities or other parties when reasonably necessary to comply with law, enforce our terms, protect rights and safety, or investigate fraud; and
parties to a business transaction involving a merger, financing, acquisition, reorganization, or sale of all or part of our business.

We do not authorize service providers to use personal information for unrelated purposes. Some providers act as independent controllers and apply their own privacy terms.

8. Advertising and Data Sharing Choices

Depending on our settings, apps, and the law where you live, certain analytics or advertising activities may be considered “selling,” “sharing,” or targeted advertising. Where required, we provide a way to opt out through our cookie banner or data-sharing opt-out page. You may also contact us at support@180.la.

9. Marketing Communications

You can unsubscribe from marketing emails by using the unsubscribe link in any message. You may still receive non-marketing communications relating to orders, security, customer service, or legal notices.

10. International Transfers

We and our service providers may process information in countries other than the country where you live. Where required, we use recognized safeguards for international transfers. Contact us if you would like more information about safeguards relevant to your information.

11. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this policy and to meet legal, tax, accounting, fraud-prevention, and dispute-resolution obligations, including as reasonably necessary to provide services, maintain business and tax records, resolve disputes, prevent fraud, and comply with law. Retention periods vary by the type of information and legal requirements.

12. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage method is completely secure, so we cannot guarantee absolute security. Please use a unique password and contact us if you believe your account or information has been compromised.

13. Your Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection; withdraw consent; opt out of certain advertising or data sharing; or appeal a decision about a privacy request.

To make a request, email support@180.la. We may need to verify your identity and authority before responding. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising applicable privacy rights.

You may also have the right to complain to your local data protection authority.

14. Children's Privacy

Our services are not intended for children under 18, and we do not knowingly collect their personal information. If you believe a child has provided personal information, contact us so we can review and delete it where required.

15. Third-Party Links

Our website may link to third-party websites or services. Their privacy and security practices are governed by their own policies, and we are not responsible for services we do not control.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. We will post the updated version here and revise the effective date. We will provide additional notice where required.

17. Contact Us

For privacy questions or requests, contact: